Refund and Cancellation Policy
At Websites Watch, operated by IQUESTION BANKS Private Limited, we strive to ensure customer satisfaction with our services. This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations may be processed for services purchased through our platform.
Refund Policy
Eligibility for Refunds
Refunds are only available for services that fail to meet the terms specified in your agreement or service description.
Refund requests must be made within [2] days of the purchase date.
Non-Refundable Services
Services that have been fully rendered or completed as per the agreed terms are non-refundable.
Subscription fees for ongoing services are non-refundable once the service period has started.
Refund Process
To request a refund, email us at info@fairshare.tech with your order details, including the transaction ID and the reason for the refund request.
Refunds, if approved, will be processed within 7-10 business days and will be credited back to the original payment method used during the purchase.
Disputes
If you are dissatisfied with our decision regarding a refund, please contact us at info@fairshare.tech for further review.
Cancellation Policy
Service Cancellation by User
You may cancel your service subscription at any time by logging into your account and selecting the cancellation option under your subscription settings or by contacting our support team at info@fairshare.tech.
If the service is canceled before its scheduled start or delivery, a refund may be processed as per the refund policy outlined above.
Service Cancellation by Websites Watch
We reserve the right to cancel services due to non-payment, misuse of the service, or violation of our Terms and Conditions. In such cases, no refund will be issued.
Recurring Subscriptions
For subscription-based services, cancellations must be made at least [1] days before the next billing cycle to avoid being charged for the next cycle.
Effect of Cancellation
Once a service is canceled, you will no longer have access to the service, including any associated data or reports. Ensure you download any necessary data before cancellation.
Changes to This Policy
We may update this Refund and Cancellation Policy from time to time. The updated policy will be posted on this page, and the "Effective Date" will be updated. Continued use of our services after any updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at:
IQUESTION BANKS Private Limited
Address: A-5, Third Floor, Hillock Residency, Kothrud, Pune, 411038
Email: info@fairshare.tech
Phone: +91-9850830247